FAQ

Frequently Asked Questions

Shipping & Delivery

Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Delivery times vary by location.

Q: Do you offer international shipping?
A: Yes, we ship worldwide from Hong Kong.

Product Information

Q: What materials are your jewelry made from?
A: Our jewelry is crafted from high-quality materials. Specific material information is listed on each product page.

Q: How do I care for my jewelry?
A: Store your jewelry in a dry place, avoid contact with water and chemicals, and clean gently with a soft cloth.

Orders & Returns

Q: Can I modify or cancel my order?
A: Please contact us immediately if you need to modify or cancel your order. Once shipped, changes cannot be made.

Q: What is your return policy?
A: We accept returns within 30 days of delivery for unworn items in original condition.